Privacy Policy

Effective Date: 15th May 2025

1. Introduction

Hide Byron Bay ("we," "our," or "us") values your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website, www.thehidebyronbay.com ("Site"). By using our Site, you agree to the practices described in this Privacy Policy.

2. Information We Collect

We collect the following types of information when you interact with our Site:

  • Personal Information: Name, email address, phone number, and other information you provide when booking a stay or signing up for our newsletter.

  • Usage Data: Information on how you access and use the Site, including IP addresses, browser types, device information, and browsing history.

  • Cookies: We use cookies to improve user experience and track site usage. You can control cookies through your browser settings.

3. How We Use Your Information

We use the information we collect for the following purposes:

  • To process bookings and provide customer service

  • To send promotional emails, newsletters, and offers related to Hide Byron Bay

  • To improve and personalise your experience on our Site

  • To comply with legal obligations

4. How We Share Your Information

We do not sell, rent, or trade your personal information to third parties. However, we may share your information with:

  • Service providers who help us operate the Site, process payments, and deliver services (e.g., email marketing services)

  • Legal authorities when required by law

5. Security

We take reasonable precautions to protect your information from loss, misuse, and unauthorized access, disclosure, alteration, and destruction. However, no method of internet transmission or electronic storage is completely secure, and we cannot guarantee its absolute security.

6. Your Rights

You may request to access, update, or delete your personal information at any time. To make such a request, please contact us at hello@thehidebyronbay.com..

7. Third-Party Links

Our Site may contain links to third-party websites. These sites are not under our control, and we are not responsible for their privacy practices. Please review the privacy policies of any third-party sites you visit.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the "Effective Date" will be updated accordingly.